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Radiant Roofing – Privacy Policy

1. Introduction

Alyris Ltd trading as Radiant Roofing ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website (“Site”) or otherwise interact with our services.

2. Data Controller

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Alyris Ltd is the “Data Controller” responsible for your personal data.

3. Personal Data We Collect

  1. Contact Information: Such as name, phone number, and email address when you fill out a contact form or request a quote.

  2. Usage Data: Technical information like IP addresses, browser type, and browsing history on our Site, gathered through cookies or similar technologies.

  3. Communication Data: Records of correspondence or enquiries sent through our Site or via email.

4. How We Use Your Personal Data

We use personal data to:

  1. Provide Services: Respond to enquiries, prepare quotes, or schedule consultations.

  2. Improve User Experience: Analyse Site usage to enhance content, functionality, and user experience.

  3. Legal Compliance: Comply with our legal obligations and protect our rights.

5. Legal Basis for Processing

We typically process personal data based on one of the following:

  1. Consent: Where you have given clear consent for us to process your data (e.g., subscribing to a newsletter).

  2. Contract: Where processing is necessary for a contract we have with you or because you requested specific steps before entering into a contract.

  3. Legitimate Interests: Where processing is necessary for our legitimate interests, provided those interests do not override your fundamental rights and freedoms.

  4. Legal Obligation: Where processing is required by law.

6. Sharing Your Personal Data

We do not sell or rent your personal data to third parties. However, we may share data with:

  1. Service Providers: Third-party vendors who help us operate our Site or provide our services, such as IT support or payment processors.

  2. Professional Advisors: Such as lawyers or accountants, where necessary for legal or business reasons.

  3. Regulatory Authorities: If required to comply with legal obligations.

7. International Transfers

We aim to store and process your personal data within the UK. If data is transferred outside the UK, we ensure appropriate safeguards are in place to protect your information in accordance with the UK GDPR.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

9. Your Rights

Under the UK GDPR, you have the right to:

  1. Access: Request a copy of the personal data we hold about you.

  2. Rectification: Correct any inaccurate or incomplete data.

  3. Erasure: Ask us to delete your personal data in certain circumstances.

  4. Restriction: Request the restriction of processing your data under specific conditions.

  5. Objection: Object to the processing of your data where we rely on legitimate interests.

  6. Data Portability: Receive the data we hold about you in a structured, commonly used format.

To exercise any of these rights, please contact us using the details provided below.

10. Security Measures

We employ reasonable technical and organisational measures designed to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage.

11. Cookies & Similar Technologies

For details on how we use cookies or other tracking technologies, please refer to our Cookie Policy (if applicable) or the Cookies section in our Terms & Conditions.

12. Third-Party Websites

Our Site may include links to external websites. This Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any site you visit.

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. When we do, we will revise the “Last Updated” date at the bottom of this page. We encourage you to review this Policy periodically for any updates.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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Last Updated: 22/09/2025

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